REVIEW · HURGHADA
Hurghada Relaxing Cleopatra Plus program With Full Body Massage
Book on Viator →Operated by New City Travel · Bookable on Viator
A hammam break beats another beach day. The Cleopatra Hammam VIP Plus program mixes sauna and Turkish-bath style care with a 45-minute full body massage in a smooth 3-hour slot. I like that the package comes with hotel pickup in Hurghada and a tidy set of add-ons like coconut peeling, welcome drink, and towels. One thing to keep in mind is that the experience quality can vary, so it’s smart to set clear expectations when you arrive and ask what you’re getting for each step.
You’ll start in a VIP Plus Lounge with complimentary refreshments, then move through heat and cleansing before the massage focuses on tension areas. The facilities include sauna plus access to Jacuzzi and steam bath, and the finish comes with an herbal-tea relaxation moment. The possible drawback: if you’re very picky about hammam rituals, you may find the cold-water and time-for-procedure balance not to your taste.
In This Review
- Key highlights worth planning around
- Cleopatra Hammam VIP Plus in Hurghada: what the 3 hours are really for
- Who it suits best
- Hotel pickup and getting there without stress
- VIP Plus Lounge: the start that keeps you from feeling rushed
- Sauna plus steam and Jacuzzi: the heat circuit you’re paying for
- The Cleopatra Hammam sequence: cleansing and coconut peeling
- VIP Massage: 45 minutes of tension-focused bodywork
- How to get the best massage
- Relaxation area and herbal tea: how it should end
- Price and value: $17 is either a steal or a gamble
- The group size effect: up to 30 people
- Cleanliness, communication, and hosts: what the best reviews focus on
- Tips to make the experience better (without overthinking it)
- Should you book the Cleopatra Hammam VIP Plus program?
- FAQ
- FAQ
- How long does the Cleopatra Hammam VIP Plus program last?
- What’s included in the massage?
- Does this experience include hotel pickup in Hurghada?
- Is pickup included outside Hurghada?
- Do I get sauna or steam bath access?
- Is exfoliation included?
- Are towels provided?
- Do I receive refreshments?
- How big are the groups?
- What’s the cancellation policy?
Key highlights worth planning around

- VIP Plus Lounge time with complimentary refreshments so you’re not rushed.
- Sauna, Jacuzzi, and steam bath are included, so you’re not paying extra for the heat-room circuit.
- Full body peeling with coconut gives you that soft-skin reset after the Turkish-bath style cleansing.
- 45-minute full body massage targets tension areas with a personalized approach.
- Hotel pickup and drop-off inside Hurghada makes it easy, especially if you don’t want a taxi hunt.
- Small-ish group size with a maximum of 30 people keeps the pace reasonable.
Cleopatra Hammam VIP Plus in Hurghada: what the 3 hours are really for

If you’ve been in Hurghada for more than a day, you probably know the pattern: sun, wind, sunscreen, repeat. This is one of the best ways to switch gears. Instead of another pool spot, you get a controlled reset that starts with heat, moves into cleansing and exfoliation, and ends with a proper massage.
The Cleopatra Hammam VIP Plus program is priced at $17 per person, and that matters because the package isn’t just a massage. It includes the hammam-style sequence, plus sauna and steam bath access and a full-body peel. In a resort town where add-ons add up fast, this bundle format is the point.
This experience runs about 3 hours, which is useful if you want something that won’t swallow your whole day. It’s also good if you’re traveling with people who want “one activity that helps everyone,” not just a single-ticket attraction.
You can also read our reviews of more tours and experiences in Hurghada.
Who it suits best
This works well for:
- Couples or friends who want relaxation without complicated planning
- People who like heat-based recovery (sauna/steam) for body soreness
- Travelers who want a spa-like experience in a short window
It may be less ideal if you want a very strict, step-by-step hammam tradition with lots of time spent on each ritual element. One review described a hammam that felt too brief and repeatedly cold. If you’re the type who notices details, you’ll want to speak up early.
Hotel pickup and getting there without stress
The tour includes hotel pickup and drop-off service, but only inside Hurghada. If you’re staying in places like Makadi or Sahl Hasheesh, pickup outside Hurghada costs an extra $5 per person. For El Gouna, Safaga, and Soma Bay, it’s $10 per person.
This is a practical detail, because it’s where a lot of cheap spa packages quietly lose value. Here, the baseline includes pickup for Hurghada stays, which means less hassle and fewer timing headaches. You also get a simple end-to-end plan: you’re picked up, you’re taken through the sessions, and you’re brought back.
The ride is part of the comfort too. A top review noted a comfortable coach ride and friendly communication. That doesn’t guarantee your exact driver, but it’s a good sign the ground experience is taken seriously by the provider, New City Travel.
VIP Plus Lounge: the start that keeps you from feeling rushed

Before you get to heat and towels, you begin in the VIP Plus Lounge with a welcome drink and complimentary refreshments. That lounge time sounds small, but it changes the whole mood.
In real-life terms, it gives you:
- Time to settle after pickup
- A chance to hydrate before sauna and steam
- A buffer if your timing is a bit off
The included welcome drink and the listed towel matter for convenience. You’re not trying to figure out what to pack last-minute.
This lounge setup is also a signal that the program is designed as a flow, not a random set of separate services. You’ll feel it when the sessions move from lounge to sauna to hammam and then to massage.
Sauna plus steam and Jacuzzi: the heat circuit you’re paying for

Once you start the treatment, the package includes sauna, Jacuzzi, and steam bath. Even if your exact order may vary based on timing, the key point is that you’re getting multiple heat options rather than one room and a quick rinse.
Heat-based spa time is valuable on a few levels:
- It can loosen tight muscles before you’re exfoliated and massaged
- It can make the whole hammam sequence feel more comfortable
- It gives you a chance to relax before hands start working on your body
If you’re prone to feeling cold easily, sauna and steam can be your best friend. If you’re prone to getting overheated, go slow at first. Ask how long you should stay in each heat room, especially if the staff seems busy.
Also, since one review complained about the hammam feeling too cold, it’s smart to flag your comfort level early. You don’t need to be confrontational. Just be clear and calm: you want a comfortable experience, not a shock.
The Cleopatra Hammam sequence: cleansing and coconut peeling

The hammam part is the heart of the program. You should expect a traditional Turkish-bath style ritual, including full body peeling with coconut. That peeling step is one of the most tangible benefits in a hammam package: it helps remove dry, rough skin so your body feels smoother afterward.
Here’s why the order matters. Exfoliation tends to work best when your skin is already prepared by heat. So if the sauna/steam time is done well, the peel step is usually more pleasant and effective.
After the peeling, the program keeps moving toward relaxation rather than ending abruptly. That’s important because a lot of “cheap hammam + massage” options cut corners. Here, the package lists a full massage step plus a relaxation area finish with herbal tea.
One practical note: if you’re sensitive to temperature changes, pay attention to any cold-water moments during the hammam ritual. A low-rating review mentioned a cold bath feeling like repeated turns. You can’t control everything, but you can control how you respond. Tell staff if you feel uncomfortably cold.
VIP Massage: 45 minutes of tension-focused bodywork

This is where you’ll feel the most direct payoff. The included 45-minute full body massage is designed to target tension areas. The program frames the massage as personalized to your preferences and needs, which is exactly what you want if you travel with a specific problem spot (shoulders, back tightness, legs after a long day of walking).
A strong review praised the masseurs and said they took good care throughout the sessions. That’s the best kind of feedback for massage because you can’t judge quality from a website paragraph. You need trained hands and good communication.
How to get the best massage
Even with a short itinerary, you can improve your results with two quick moves:
- Ask which areas they’ll focus on most, based on your body
- Share any sensitive spots ahead of time
If the therapists ask about pressure level, don’t guess. Tell them clearly. A “medium” pressure can still be too strong if you’re used to very light touch.
Relaxation area and herbal tea: how it should end

After the heat rooms and massage, you finish in a relaxation area with herbal tea. This part matters because it lets your body come down from heat and touch.
It’s also where you’ll notice whether the experience feels like a smooth whole or a rushed checklist. One of the top reviews highlighted hosts and the clean spa environment. A tidy, calm finish is a big part of why people leave happy with spa days.
If you’re planning something later the same day, keep it gentle. You’ll usually feel relaxed, but you may also feel a bit “loosened” in your joints. That’s a good thing, just don’t schedule a long hike immediately after.
Price and value: $17 is either a steal or a gamble

At $17 per person, this package is priced for people who want real value. The included list is what makes it tempting:
- Hotel pickup/drop-off in Hurghada
- Cleopatra Hammam program
- Sauna, Jacuzzi, and steam bath
- Full body peeling with coconut
- 45-minute full body massage
- Welcome drink and towel
That’s a lot for the price, especially in a vacation city where even small spa add-ons can cost more. You also get a mobile ticket and group discounts, which can make a difference if you’re traveling with friends.
But because you’re getting a full sequence, you should also accept that you’re dealing with a service environment where consistency can’t be guaranteed for every single day or every single therapist. The one negative review complained about the hammam being unsatisfactory and the massage/hammam elements not matching what was expected.
So the value is strong, but your best bet is to go in with flexible expectations for the hammam ritual details and firm expectations for the massage comfort.
The group size effect: up to 30 people
The tour has a maximum of 30 travelers. That’s not tiny, but it’s also not a huge cattle-line situation. In practice, the group size can influence how much time you get in each step and how quickly staff move people from one area to the next.
You can manage this by showing up early and being ready when staff call you. Also, tell staff right away if you want extra time in the massage or you prefer lighter pressure.
If you’re the type who hates waiting, you might find parts of the experience depend on the day’s schedule. Still, a 3-hour total runtime suggests they try to keep it moving without long dead gaps.
Cleanliness, communication, and hosts: what the best reviews focus on
The standout positive feedback centered on:
- A beautiful spa and scrupulously clean facilities
- Friendly hosts
- Excellent customer service and communication
- Friendly tour guide help and a comfortable coach ride
- Massage therapists who looked after people throughout
Those are the exact qualities that matter in a hammam day. Clean spaces reduce anxiety. Good communication reduces stress. And skilled massage therapists are the difference between relaxing and just enduring.
On the flip side, the low review shows how quickly disappointment can happen when a hammam feels too cold or too short. That’s why your own comfort cues are important.
Tips to make the experience better (without overthinking it)
If you want to tilt the odds toward a great day, here’s what I’d do in your shoes:
- Drink the welcome drink and hydrate before sauna/steam.
- Go easy on the first heat session. Sauna and steam can ramp up fast.
- Tell staff your temperature comfort level early if you’re sensitive.
- During the massage, name your main tension zones and your preferred pressure.
- Keep your schedule light after the spa, so you actually enjoy the calm finish.
Also, bring basic common sense: wear flip-flops, keep your towel simple, and don’t plan “urgent stuff” right before pickup.
Should you book the Cleopatra Hammam VIP Plus program?
Book it if you want a value-packed spa circuit: sauna plus steam and Jacuzzi, Turkish-bath style cleansing, coconut peeling, and a 45-minute massage within 3 hours, with pickup in Hurghada.
Think twice if:
- You’re extremely strict about hammam ritual authenticity and time spent in each step
- You dislike cold-water moments during bathing rituals
- You prefer a highly consistent experience every single time
If you fit the first group, this is one of the easier wins in Hurghada: a low-cost break that combines multiple relaxation elements into one plan. If you fit the second group, you can still book, but go in ready to communicate early and advocate for comfort.
FAQ
FAQ
How long does the Cleopatra Hammam VIP Plus program last?
It’s listed as approximately 3 hours.
What’s included in the massage?
The program includes a 45-minute full body massage.
Does this experience include hotel pickup in Hurghada?
Yes, hotel pickup and drop-off are included for Hurghada.
Is pickup included outside Hurghada?
Pickup outside Hurghada has an extra cost: $5 per person for Makadi and Sahl Hasheesh, and $10 per person for El Gouna, Safaga, and Soma Bay.
Do I get sauna or steam bath access?
Yes. Sauna, Jacuzzi, and steam bath are included in the program.
Is exfoliation included?
Yes. Full body peeling with coconut is included.
Are towels provided?
Yes, towels are included.
Do I receive refreshments?
Yes. You get a welcome drink, and you’ll also have herbal tea in the relaxation area.
How big are the groups?
The experience has a maximum of 30 travelers.
What’s the cancellation policy?
Free cancellation is available up to 24 hours in advance for a full refund.
























